When you visit cicitli.com, place an order, contact support, or interact with our services, we may collect information necessary to provide and improve our services.

• Name and contact information.
• Shipping and billing details.
• Order information and purchase history.
• Communication records with customer support.
• Technical information related to website usage.

Collected information helps cicitli™ provide reliable shopping services, process orders, communicate with customers and improve our gardening products and website experience.

• Process and fulfill orders.
• Provide customer support.
• Send service-related notifications.
• Improve website performance.
• Prevent fraudulent activity.

cicitli™ may use cookies and similar technologies to improve website functionality, remember preferences, analyze website performance and provide a smoother shopping experience.

• Remember customer preferences.
• Understand website usage patterns.
• Improve store performance.
• Support shopping features.

You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website functions.

Payment information is processed through Shopify and applicable third-party payment providers.

cicitli™ does not store complete payment card numbers, security codes or banking passwords.

When you purchase products from cicitli™, we may collect information related to your order to process payments, arrange delivery and provide customer support.

• Product purchases.
• Order numbers.
• Shipping information.
• Payment confirmation details.
• Customer service communication.

To deliver your gardening products, cicitli™ may share necessary shipping information with logistics providers, carriers and fulfillment partners.

Only information required to complete delivery services will be provided.

When you contact cicitli™ customer support, we may collect information from your communication to respond to questions, resolve issues and improve our service quality.

• Email conversations.
• Order assistance requests.
• Product questions.
• Feedback and suggestions.

cicitli™ may use trusted third-party services to support website operations, payment processing, analytics, marketing and order fulfillment.

• Shopify ecommerce platform.
• Payment service providers.
• Shipping providers.
• Website analytics tools.
• Customer communication services.

These third parties process information according to their own privacy policies and applicable requirements.

cicitli™ does not sell personal information. Information may only be shared when necessary to provide services, complete transactions, protect our business or comply with legal requirements.

Personal information is retained only for the period necessary to provide services, maintain records, resolve disputes and meet legal obligations.

Depending on applicable laws, you may have rights regarding your personal information, including access, correction, deletion or communication preferences.

If you subscribe to cicitli™ updates, we may send information about products, promotions and gardening inspiration.

You may unsubscribe from marketing communications at any time.

cicitli™ uses reasonable measures designed to protect customer information from unauthorized access, misuse or disclosure.

However, no online transmission system can guarantee absolute security.

cicitli™ does not knowingly collect personal information from children without appropriate authorization.

cicitli™ may update this Privacy Policy when necessary due to changes in services, business practices or legal requirements.

If you have questions regarding this Privacy Policy or how your information is handled, please contact cicitli™ support.