Terms and Conditions
Terms & Conditions
Terms and Conditions
These Terms & Conditions govern your use of cicitli.com and purchases submitted through the cicitli™ online store. By accessing our website or placing an order, you agree to these terms.
Store Operator & Acceptance
cicitli™ is owned and operated by Sichuan Moyingli Technology Co., Ltd.
By accessing cicitli.com, browsing products, creating an account or placing an order, you agree to these Terms and all applicable store policies.
Eligibility
To purchase cicitli™ products, you must meet applicable legal age requirements or use the store with permission from a parent or legal guardian.
You are responsible for ensuring checkout information is accurate and complete.
Customer Accounts
If account features are available, customers are responsible for maintaining accurate information and protecting account details.
Please contact cicitli™ support immediately if unauthorized account activity is suspected.
Product Information
cicitli™ makes reasonable efforts to present product descriptions, photographs, dimensions, materials, pricing and availability accurately.
Our collection includes gardening products, seed-starting tools, plant-care accessories, watering solutions and growing essentials.
Pricing &
Payments
All prices displayed on cicitli.com are shown in the applicable currency at checkout.
Prices, promotions and availability may change at any time without prior notice.
Payment must be completed before an order can be processed. By submitting payment information, you confirm that you have authorization to use the selected payment method.
Orders &
Order Acceptance
Submitting an order does not automatically guarantee acceptance. cicitli™ reserves the right to review and accept or refuse orders when necessary.
Order confirmation will be sent after successful submission and payment verification.
If an order cannot be fulfilled, customers will be notified and any applicable payment will be handled appropriately.
Shipping &
Delivery
Shipping processing normally requires 2–4 business days after payment confirmation.
During holidays, promotions or high-volume periods, processing may take up to 5 business days .
Estimated delivery after dispatch is generally 10–15 business days depending on destination and carrier conditions.
For complete delivery information, please review our Shipping Policy.
Returns &
Refunds
Eligible products may be returned within 30 calendar days after confirmed delivery subject to our Return & Refund Policy.
Customers must contact cicitli™ support before returning any item. Unauthorized returns may not be accepted.
Approved refunds are processed to the original payment method after inspection and approval.
Website Use
You agree to use cicitli.com only for lawful purposes and in a way that does not damage, interrupt or restrict access to the website.
- Do not misuse website content or services.
- Do not attempt unauthorized access to website systems.
- Do not interfere with website security or operation.
Intellectual
Property
All website content including branding, text, graphics, images, designs and related materials belongs to cicitli™ or applicable content owners.
Content may not be copied, reproduced or used without appropriate permission.
Third-Party
Services
cicitli.com may use third-party services including payment providers, shipping partners and technology providers.
These services may have their own terms and privacy policies.
Limitation Of
Liability
To the maximum extent permitted by applicable law, cicitli™ is not responsible for indirect losses resulting from website use, delays or circumstances outside our reasonable control.
Policy
Updates
cicitli™ may update these Terms & Conditions from time to time to reflect changes in services, operations or legal requirements.
The latest version published on this page applies to users of the website.
Contact
Information
For questions regarding these Terms & Conditions, orders, payments or products, please contact cicitli™ customer support.
Email: service@cicitli.com
Need Help?
If you have questions about these Terms, your order, payments or store policies, our cicitli™ support team is available to assist you.
Contact Support →Company Details
Brand Name:
cicitli™
Company Name:
Sichuan Moyingli Technology Co., Ltd.
Legal Representative:
Wang Fayong
Address:
Room 1304, 13th Floor, Building 2,
No. 200 Jirui 1st Road,
Chengdu High-Tech Zone,
China (Sichuan) Pilot Free Trade Zone
Unified Social Credit Code:
91510100MAEGN7KJ49
Email:
service@cicitli.com
Customer Support Phone:
+86 130 4343 8976
Customer Service Hours:
8:00 AM–6:00 PM China Standard Time (UTC+8)
Pricing &
Payments
All prices displayed on cicitli.com are shown in the applicable currency at checkout.
Prices, promotions and availability may change at any time without prior notice.
Payment must be completed before an order can be processed. By submitting payment information, you confirm that you have authorization to use the selected payment method.
Orders &
Order Acceptance
Submitting an order does not automatically guarantee acceptance. cicitli™ reserves the right to review and accept or refuse orders when necessary.
Order confirmation will be sent after successful submission and payment verification.
If an order cannot be fulfilled, customers will be notified and any applicable payment will be handled appropriately.
Shipping &
Delivery
Shipping processing normally requires 2–4 business days after payment confirmation.
During holidays, promotions or high-volume periods, processing may take up to 5 business days .
Estimated delivery after dispatch is generally 10–15 business days depending on destination and carrier conditions.
For complete delivery information, please review our Shipping Policy.
Returns &
Refunds
Eligible products may be returned within 30 calendar days after confirmed delivery subject to our Return & Refund Policy.
Customers must contact cicitli™ support before returning any item. Unauthorized returns may not be accepted.
Approved refunds are processed to the original payment method after inspection and approval.
Website Use
You agree to use cicitli.com only for lawful purposes and in a way that does not damage, interrupt or restrict access to the website.
- Do not misuse website content or services.
- Do not attempt unauthorized access to website systems.
- Do not interfere with website security or operation.
Intellectual
Property
All website content including branding, text, graphics, images, designs and related materials belongs to cicitli™ or applicable content owners.
Content may not be copied, reproduced or used without appropriate permission.
Third-Party
Services
cicitli.com may use third-party services including payment providers, shipping partners and technology providers.
These services may have their own terms and privacy policies.
Limitation Of
Liability
To the maximum extent permitted by applicable law, cicitli™ is not responsible for indirect losses resulting from website use, delays or circumstances outside our reasonable control.
Policy
Updates
cicitli™ may update these Terms & Conditions from time to time to reflect changes in services, operations or legal requirements.
The latest version published on this page applies to users of the website.
Contact
Information
For questions regarding these Terms & Conditions, orders, payments or products, please contact cicitli™ customer support.
Email: service@cicitli.com
Need Help?
If you have questions about these Terms, your order, payments or store policies, our cicitli™ support team is available to assist you.
Contact Support →Company Details
Brand Name:
cicitli™
Company Name:
Sichuan Moyingli Technology Co., Ltd.
Legal Representative:
Wang Fayong
Address:
Room 1304, 13th Floor, Building 2,
No. 200 Jirui 1st Road,
Chengdu High-Tech Zone,
China (Sichuan) Pilot Free Trade Zone
Unified Social Credit Code:
91510100MAEGN7KJ49
Email:
service@cicitli.com
Customer Support Phone:
+86 130 4343 8976
Customer Service Hours:
8:00 AM–6:00 PM China Standard Time (UTC+8)